Responsibilities:
- Manage and support IT infrastructure, including cloud environments, servers, networks, voice systems, and other related components. This includes:
- Hands-on technical management of existing IT infrastructure.
- Collaborating closely with the IT teams to ensure timely, robust, and comprehensive service delivery.
- Working in collaboration with global teams to perform designing, planning, and implementing solutions to enhance infrastructure resilience and reduce failures.
- Rapidly responding to any IT-related critical issues.
- Performing impact assessments of infrastructure change requests as part of the Change Advisory Board (CAB).
- Ensure compliance with IDT standards (e.g., SOx, GOM, Control Navigator) concerning technology services, which includes:
- Conducting and evolving IDT Service Continuity plans and testing.
- Vulnerabilities and patch management.
- Developing and maintaining infrastructure documentation and reports.
- Provide consistent technology services across both global and local operations within the CCA cluster (Caucasus and Central Asia - Uzbekistan, Kazakhstan).
- A minimum of 5 years of experience in supporting IT infrastructure and service delivery.
- Fluent in English and Russian, both written and verbal communication.
- Technical experience with:
- Cloud platforms (VMware, Azure, AWS) and on-premises infrastructure.
- Operating systems (Windows Servers, Linux related), networks (Cisco/Meraki), and firewalls.
- Databases such as MS SQL and PostgreSQL.
- IT security and data protection practices.
- Backup and recovery solutions.
- Creating architecture documentation.
- Official employment, 5/2, 9:00 AM – 6:00 PM
- Company-provided transportation
- Young and friendly team