Citi Fuel (ООО Staff Atlantic)

Customer Service Specialist (Full-Time)

Не указана
  • Ташкент
  • Полная занятость
  • Полный день
  • От 1 года до 3 лет
  • Деловое общение
  • Клиентоориентированность
  • Сопровождение клиентов
  • Грамотная устная речь
  • Работа с клиентами
  • Работа с CRM
  • Работа с обращениями
  • Ориентация на результат
  • Деловые коммуникации
  • Английский — C1 — Продвинутый
  • Узбекский — C1 — Продвинутый
  • Русский — C1 — Продвинутый

Job Type: Full-Time (18:00-02:00)

Reason: Currently, we have only one person working during this time. To ensure backup and minimize risks, especially during sick leave or absences, we need an additional person.

  • Responsibilities:
    • Handle customer inquiries via phone, chat, and email channels.
    • Serve as the main point of contact (POC) for customers with any questions.
  • Deadline: As soon as possible

Qualifications:

  • Proficiency in English (Russian and Uzbek are a plus).
  • At least 1 year of experience in Customer Support or a related field.
  • Higher Education degree (not essential).
  • Strong written and verbal communication skills.
  • Ability to troubleshoot and resolve issues efficiently.
  • A customer-centric approach with the ability to handle inquiries professionally and empathetically.

What We Offer:

  • Competitive Compensation: Receive a competitive salary.
  • Professional Development: Opportunities to grow and advance within the company, with access to training and resources to improve your skills.
  • Supportive Team Environment: Join a collaborative and supportive work environment where your contributions make an impact.
  • Night Shift: 18:00-02:00
  • Stability and Security: Full-time employment with official benefits, including paid time off and vacation.
  • Convenient Office Location: Work in a centrally located office for ease of commute.