Customs & Logistics Supervisor

ATU Duty Free was founded in 2000 as a joint venture between TAV Airports Holding and Unifree Duty Free/Gebr. Heinemann. It is a combination of airport owner/landlord, retailer and distributor/supplier that brings together the three core competencies of the industry and puts us ahead of our competitors.

And it is this unique combination that has moved ATU Duty Free from its beginnings – operating an 80 sq.m store, to becoming, 21 years later, one of the worlds top travel retail companies. We now operate 110 shops covering 25.000 sqm of retail space, spanning 21 airports in 7 countries across the globe.

Headquartered in Istanbul, ATU employs more than 1.600 people worldwide, serving approximately 100 million customers annually.

We're looking for a "Customs & Logistics Supervisor" for Kazakhstan operation

Job Purpose:

To support Almaty Operations by ensuring on-time deliveries, sales, and managing relationships with customs authorities. The role aims to streamline and ease operations in the duty-free business.

Responsibilities :

• Communication & Coordination:

  • Liaise with customs authorities to ensure compliance and smooth operations.

  • Communicate with logistics departments in Turkey and Germany, ensuring seamless coordination.

  • Handle communication with local suppliers and Cargo Centers.

• Documentation & Reporting:

  • Prepare and submit legally required daily reports for customs approval.

  • Prepare acceptance documents, return forms, destruction reports, licenses, and other customs-related paperwork.

  • Produce control reports on sales in duty-free shops (DFS) and handle invoicing.

  • Leveling of prices for DFS and preparation of monthly sales reports.

  • Prepare reports and documents upon request from customs authorities.

  • Ensure proper handling of purchasing invoices and data entry into the system.

  • Create and submit customs declarations, ensuring accuracy in HS code updates and document preparation.

• Inventory & Warehouse Operations:

  • Organize the annual inventory process.

  • Manage the entry and updates of barcode data, master data lists, and warehouse entries in the system.

  • Oversee warehouse operations (WH to WH transfers, stock control).

  • Manage broken, lost, or stolen processes and stock discrepancies.

  • Handle EYK operations and cancellations, and manage SAP master data processes.

• Regulatory Compliance & Legal Monitoring:

  • Monitor legal and operational regulations within the scope of duties.

  • Ensure compliance with all customs, logistics, and operational processes in the region.

Requirements:

• Proven experience in logistics, customs operations, or a related field.

• Strong understanding of customs regulations, reporting, and system entries (SAP knowledge is a plus).

• Experience in warehouse operations and inventory management.

• Ability to work effectively with multiple stakeholders, both locally and internationally.

• Excellent communication and organizational skills.

• Attention to detail and problem-solving abilities.