Junior Account Manager (Asian clients)
Не указана
Key responsibilities:
- Building strong long-term relationships with clients and key people on the clients’ side
- Understanding the specifics of the client's business, analysis of the client's requirements
- Assistance in solving technical problems
- Daily consultations on using the product
- Conducting product trainings and demonstrations for clients and their teams
- Interacting with the development team, collection and analysis of clients’ feedback, direct participation in product backlog shaping
- Creating manuals and documentation on the use of the product for customers
Required Experience:
- Written and spoken English – B2; Russian - native or close to native
- Knowledge of Chinese would be a plus
- Strong communication, problem-solving and analytical skills
- Experience as an Account Manager, Support Specialist, or Consultant for 1 year+
- Ability to work in a fast-paced manner and manage stress
- Self-organization and ability to prioritize tasks
- Ability to work both independently and in a team
- Negotiation experience would be a plus
- Experience in the IT field would be a plus
Our Benefits:
- Full-time remote work opportunities and flexible working hours
- Private insurance
- Additional 1 Day Off per calendar year
- Sports program compensation
- Comprehensive Mental Health Programme
- Free online English lessons with a native speaker
- Generous referral program
- Training, internal workshops, and participation in international professional conferences and corporate events.
