Salesmatch

Customer Success Manager

Не указана
  • Кипр
  • Полная занятость
  • Удаленная работа
  • От 1 года до 3 лет

GetSales is an international SaaS product for lead generation that helps companies safely and effectively find clients via LinkedIn and other channels.
A stable, profitable company without investor pressure

We’ve been on the market for 6 years.
Operating worldwide — USA, Europe, Australia, India.
We work with over 50 major clients (IT companies, recruiting agencies), and our base of trial and paying customers keeps growing.

What You’ll Do

  • Conduct onboarding and trial calls with clients after the sales team handoff
  • Actively help clients complete their trial period and convert to monthly subscriptions
  • Support clients post-launch: customer development, upsells, renewals
  • Communicate with clients via chats and video calls
  • Manage relationships with key accounts
  • Manage and grow a portfolio of 30–50 active clients after onboarding

What We Expect

  • 2+ years in Customer Success or Account Management
  • Strong spoken English (most clients are international)
  • Experience working with B2B SaaS clients
  • Ability to build trust, handle objections, and upsell

Why You’ll Love Working With Us

  • A product clients genuinely value — reliable, secure, and evolving fast

  • Remote work with flexible hours and international exposure

  • Fast growth and learning — direct collaboration with the co-founder

  • Simple processes, open communication, and zero bureaucracy

  • Long-term potential to grow into a Customer Success Team Lead role