Syrve is a leading provider of comprehensive software solutions for cash registers and restaurant management. With a strong foothold in the international market, we are proud to serve over 10.000 customers worldwide and counting.
We’re looking for an experienced and relationship-driven Key Account Manager to manage and grow partnerships with our clients across the MENA region. You’ll be the main point of contact for key accounts — ensuring client satisfaction, identifying opportunities for business growth, and helping clients get the most value from our products and services.
What You’ll Do
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Build and maintain long-term relationships with key clients, acting as a trusted partner.
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Lead regular meetings and negotiations to review performance, discuss needs, and explore new collaboration opportunities.
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Identify client challenges and propose tailored solutions to improve their business results.
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Coordinate internal specialists, delegate tasks, and ensure timely, high-quality delivery.
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Monitor ongoing projects, prepare account performance and financial reports.
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Promote additional products and services, driving upsells and cross-sells.
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Maintain high-quality communication, ensuring transparency and responsiveness.
What We’re Looking For
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More than 2 years of experience in Account Management, Client Success, or Business Development.
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Experience in upselling, client retention and relationship management.
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Excellent communication, presentation and negotiation skills.
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Strong analytical mindset with experience using Excel, CRM, or reporting tools.
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Fluent in English
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Fluent in Russian
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Self-motivated, structured, and comfortable working in a dynamic, multicultural environment.
Nice-to-have
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Basic understanding of SDLC
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Previous experience in HoReCa(in operational or administrative roles)
What You’ll Gain
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The opportunity to work with top clients in a fast-growing international company.
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A key role in driving client success and business growth in the MENA region.
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A collaborative team environment where initiative and client focus are highly valued.
We Offer
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Engaging work environment with highly qualified specialists.
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Opportunities for professional development and career growth.
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Competitive paid time off and paternity leave.
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The chance to work in an international company with a diverse team.
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Compensation for English language course.
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Gym membership reimbursement.
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Comprehensive health insurance coverage.
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Flexible remote work options.