Syrve’s mission is to create remarkable, trusted tech that enables hospitality businesses to cut through the grind of everyday tasks and build a strong business advantage.
About
We are looking for an analyst to join our implementation team and help deliver our solution to kiosks installed at restaurants.
Job requirements
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Bachelor's degree or Master's degree in IT, Engineering, or Automated Control Systems.
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Strong command of business analysis techniques.
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Ability to formalize and communicate changes to business processes.
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Demonstrated experience in implementing hardware and software solutions.
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Technical writing skills are a must.
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Experience in the HoReCa domain is a plus, specifically with iiko or similar restaurant management systems.
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English is fluent for direct contact with English-speaking stakeholders. Perfect Russian to communicate with Russian-speaking part of the team.
Responsibilities
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Elicitation of customer-specific needs and aligning those with the capabilities of the solution for further launch (implementation) at the customer end.
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Maintaining requirements across the complete solution lifecycle.
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Maintain operational documentation in a manner that will help reduce unnecessary support overhead.
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Liaise with the product team to triage tasks and form backlog.
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Participate in launch sessions at a customer site.
We Offer
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Engaging work environment with highly qualified specialists.
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Opportunities for professional development and career growth.
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Competitive paid time off and paternity leave.
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The chance to work in an international company with a diverse team.
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Compensation for English language course.
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Gym membership reimbursement.
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Comprehensive health insurance coverage.
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Flexible remote work options.