Update specialist

About the Company

We are a fast-growing American logistics company specializing in freight transportation and supply chain solutions across the U.S. Our mission is to provide reliable, transparent, and efficient logistics services to our clients.

Responsibilities:

• Monitor and update shipment statuses in the company’s tracking system.

• Communicate with drivers to confirm location, estimated delivery times, and potential delays.

• Provide accurate and timely updates to customers and dispatchers.

• Ensure data accuracy in transportation management systems (TMS).

• Collaborate with the operations team to resolve delivery or scheduling issues.

• Prepare daily and weekly status reports.

Requirements

• Excellent written and verbal communication skills (English required).

• Experience in American logistics is a must.

• Strong attention to detail and accuracy.

• Ability to multitask and work in a fast-paced environment.

• Proficiency in Google Sheets / Excel and CRM or TMS platforms.

• Flexible schedule and ability to work in U.S. time zones and afterhours.

We Offer

• Competitive salary (starting from 600$— per month/ depending on experience).

• Friendly and supportive team.

• Career growth in the logistics industry.

• Performance-based bonuses.