Inbound tourism manager - менеджер по въездному туризму

If your CV is not in English, please, go ahead and apply in Kazakh or Russian!

ATTENTION! Dear candidates, please read the job description A to Z. It helps us all to save time and nerves. We did our best to provide all details. E.g. if English is required, please mention it in your CV. We are NOT able to read your mind, etc.

Dear candidates! Kazakh inbound tour operator is looking for a tourism manager (a specialist) who will work with tourists (B2C) and travel agents (B2B). We intend to hire a freelancer ONLY who has a proper background (in any field), a sense of humour, is smart, sharp, able to work under stress, etc. We prefer to work with a person who wants a long term cooperation. We do NOT want to work with those who are seeking a short term employment. We are okay to offer our company as a platform for cooperation. We are okay with students as long as they are flexible and have a drive to learn and earn!!!

Job description:

• to process inquiries from foreign tourists (B2C) and foreign agents (B2B)
• to make/calculate/support tours in Almaty and Almaty province and KZ
• to book suppliers such as hotels, restaurants, transport, guides, etc.
• to process data on Google Drive, Excel
• to make cold calls sometimes (please, do not be afraid!)
• to make presentations on PowerPoint, Word sometimes
• to process payments, visas

Terms:

• English is the main language of communication
• work from home but not 100% online
• flexible schedule (1-4 hours per day)
• possibility/necessity to divide the workload, i.e. 1-2 hours in the morning, 1-2 hours in the afternoon, 1-2 hours in the evening, etc.
• despite flexible schedule, sometimes you need to do certain tasks with strict deadlines, e.g. between 14-00 and 18-00, till 18-00 on Friday, etc.
• possibility to work more for additional payment, i.e. you can work 5-7 hours per day if you wish and if tourist traffic is good
• offline meetings 1-2 times per week
• frequent training and quality testing
• be ready for urgent calls, inquiries

• overnight (түнейтiн/c ночевкой) and single day business trips to national parks, mountains, lakes, resorts, hotels, restaurants, etc.

• in the beginning, before you start working, training is offline and face-to-face in Almaty: 1-2-3 hours per day for 2-3 weeks

You need to have:

• a smartphone with whatsapp
• a laptop

Requirements:

• drive to learn new stuff and meet new people
• a sense of humour, soft skills
• Kazakh - intermediate (MUST)
• Russian - intermediate (prefereable)
• English - upper-intermediate (MUST), other popular languages are an advantage
• good knowledge of Google Drive, Excel, Word
• work experience (any field, or none), preferably in sales, marketing

NOTE: if you work 9 to 6, Monday to Friday, please do NOT apply! You canNOT work in the evening only, and/or at weekend only. It is a proper part time job - you need to be available on a daily basis.

Here we tried to share as much info as possible. You can ask questions during an interview. First, there is a phone call, then Zoom video call, then offline face to face. As such, we can conduct interviews at 20-00, 21-00, i.e. in the evening.