LLI LANGUAGE SERVICES PTE (Berlitz Uzbekistan)
Менеджер по продажам/Sales Manager
- SPIN-продажи
- Теплые продажи
- Прогнозирование продаж
- Кросс-продажи
- Консультирование клиентов
- Пассивные продажи
- Консультативные продажи
- Работа с CRM
- Стратегия продаж
- Разработка скриптов продаж
- Активные продажи
- Поиск и привлечение клиентов
- Деловая коммуникация
- Телефонные переговоры
- Sales Skills
- Холодные продажи
- Прямые продажи
- Русский — C2 — В совершенстве
- Английский — B2 — Средне-продвинутый
- Узбекский — C2 — В совершенстве
The Sales Executive, together with the Center Manager, ensures the implementation of the Berlitz Corporate and Consumer segment strategy (adult, teens & kids) in the Language Center in Uzbekistan. The Sales Executive shows at all times a customer service-oriented attitude and is responsible for the day-to-day Language Center (LC) sales and operational activities in relation to both the Corporate and Consumer segment. He shows a firm commitment to provide the highest quality service to all consumer customers.
Responsibilities/Обязанности:
- Handle initial inquiries following the Berlitz standards
- Keep track of inquiry numbers and conversion ratios (classification)
- Enter and manage customer information in the LCMS
- Conduct sales interviews and activities through enrollment
- Form and manage groups
- Follow up on unconverted inquiries and inactive customers
- Prepare invoices, collect payments and handle customer segment related accounting activities
- Develop, support and track local marketing activities and promotional events
- Follow-up all programs delivered
- Provide continuous support to all enrolled consumers
- Assure daily contact with LC back office and other LC sales staff
- Attend regular meetings with the Center Manager/
- 3 to 6 years of experience in the sales phere preferable in the Learning Centers
- High level of customer services attitude
- Notable results in the sales. Can provide with the sales transcripts.